Returns & Replacements
We want you to love your lashes and to be 100% satisfied with your purchase. If your order does not meet your highest expectations, we will refund the amount for all unused, unopened product from your order less shipping fees. We kindly advise that refund requests must be made within 14 days from receipt of merchandise. If you wish to return all or part of your order please email mail us at sales.@pinkygoat.com with the subject line “Order Return”. Please include your order number within your message including any images of the product. We will then advise you of the next steps.
Pinky Goat are only able to accept refunds, returns and exchanges on items purchased from pinkygoat.com.
In an event of exchange, please specify the product(s) you wish to be shipped in exchange for your return.
We are here to help you and to ensure you are delighted with your products so please do not hesitate to contact us, at any time, via firstname.lastname@example.org.